Shipping fees include handling and packing fees as well as postage costs.
- Local Postage
- Local & National Courier Service
- For Collection
- International Postage/Delivery
- Overnight Delivery
Packages are generally dispatched within 2 business days after receipt of payment into our account, provided that stock is available. We currently use the SA Postal Services . Postal Services takes approximately 3-7 working days to get to you (local orders)
A tracking number is provided by the South African Post Office which we will forward to you via email.
We do not make money on shipping. While we cannot work out the exact amount due on shipping at the point of placing the order – the amount- is a fairly good approximation. Should the amount paid not be sufficient to cover the shipping charges, we will contact you by e mail to advise you.
We do not insure goods and all risk will pass onto the client once goods have been sent off. We are not responsible for any delays or damages by the postal services.
Occasionally packages are returned to us undeliverable. Should this take place, we will attempt to contact you to make arrangements for re-shipment. There may be an additional shipping charge in this case.
No goods will be dispatched unless full payment has been received in our account.
LOCAL & NATIONAL COURIER SERVICE
Door to Door delivery is currently being offered in selected areas in South Africa.
Local will be areas within the Cape Town Region eg Athlone, CBD, Bellville, Simonstown, Durbanville etc
National areas include Durban, Pretoria, Gauteng etc
Deliveries take place Mon – Fri during normal working hours (9am – 5pm) Orders are generally dispatched within 2 business days after receipt of payment into our account and once dispatched it should arrive by you within 24- 72 hours. A tracking number will also be issued to you to track via the Fastway Courier Website.
Kindly ensure that someone trustworthy is at the shipping address to accept the parcel. Fastway Courier’s are a “door to door” delivery service and not a “hand to hand” service. They will therefore leave the parcel with anyone that is at the shipping address eg receptionist, colleague, family member etc
There are certain areas in South Africa where the Courier Services cannot deliver, and in such cases your order will be sent via the post office. (we will notify you and send a tracking number)
You may collect your order at our store in Lansdowne (541 Lansdowne Road)
Orders placed for collection will only be ready after 48 hours, depending on availability of stock.
Kindly send us an email with your order and postal address and we will confirm the shipping fees for you.
Kindly send us a whatsapp or email with your order and we will work out the courier costing for you. In most instances we use Aramex for R120.